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Have a question about the 2024 Mercedes-Benz EQS? The AI assistant looks through this manual and shows the pages with the answer.
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Have a question about the 2023 Mercedes-Benz EQS? The AI assistant looks through this manual and shows the pages with the answer.
Recalls for 2023 Mercedes-Benz EQS
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Have a question about the 2022 Mercedes-Benz EQS? The AI assistant looks through this manual and shows the pages with the answer.
Recalls for 2022 Mercedes-Benz EQS
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2022–2025 Mercedes-Benz EQS FAQ
What should I do if the charging cable or charge port becomes too hot?
2025
Do not touch an overheated charging cable or charge port, and have the mains power supply equipment checked.
Page 361 in the 2025 manual →How do I set up a Digital Vehicle Key using the Mercedes-Benz app?
2025
- Ensure you have a Mercedes me user account, a compatible device with the latest operating system, a Wallet app, activated Bluetooth, and sufficient charge.
- Switch on the vehicle's power supply, ensure a vehicle key is detected inside, and open the Mercedes-Benz app.
- Select the Digital Vehicle Key menu and follow the app's steps.
- When prompted to add and pair the key, place the device in the marked space and follow the device's steps.
- The Digital Vehicle Key is then stored in the device's Wallet app.
How can I check when my next service is due?
2025
The ASSYST PLUS service interval display shows the remaining time or distance before your next service is due.
Page 719 in the 2025 manual →2023–2024
- On the driver's display, select Service to show the next service due date.
- To exit, press the back button on the steering wheel.
2022
Service intervals assume normal operation, so service work may be needed more often under arduous conditions or increased loads, such as mountain driving or poor roads.
Page 355 in the 2022 manual →What should I do if my service date is uncertain or overdue?
2025
Late or incomplete service can increase wear and damage, so observe the specified intervals and have prescribed work completed at a qualified specialist workshop.
If the due date is uncertain, such as after battery disconnection or during difficult operating conditions, contact a qualified specialist workshop.
Page 719 in the 2025 manual →2022
In the driver display, select Service to view the next service due date; ASSYST PLUS may also show remaining time or distance.
Page 355 in the 2022 manual →How do I connect my phone for Smartphone Integration?
2023–2024
Download the appropriate phone application, connect the switched-on phone through USB with a suitable cable, and start Smartphone Integration from the Devices menu.
For the first Apple CarPlay or Android Auto activation, keep the vehicle stationary with the parking brake applied.
Page 369 in the 2024 manual →2022
Only one phone can connect through Smartphone Integration at a time, while two-phone mode permits one additional phone through Bluetooth.
Page 344 in the 2022 manual →What should I do when a software update requires a safe vehicle status?
2023–2024
- Safely park the vehicle and switch it off; some updates also require everyone to exit and the vehicle to be locked.
- When the final installation step appears on the central display after shutdown, follow its step-by-step instructions.
- Do not operate the vehicle or displays during installation, because they are unavailable and some vehicle functions may be restricted during downloading.
Mercedes-Benz EQS complaints to NHTSA
Complaints that owners filed with NHTSA for each model year. They are unverified reports and are not adjusted for how many vehicles were sold.
| Year | Complaints | Crashes / fires / injuries | Most reported areas |
|---|---|---|---|
| 2025 | 0 | 0 / 0 / 0 | None reported |
| 2024 | 13 | 0 / 1 / 8 | Structure (4), Electrical system (3), Service brakes (3) |
| 2023 | 70 | 6 / 1 / 21 | Forward collision avoidance (32), Electrical system (23), Service brakes (19) |
| 2022 | 46 | 7 / 2 / 6 | Forward collision avoidance (24), Service brakes (16), Electrical system (11) |
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All Mercedes-Benz EQS manuals
| Year | Generation | Pages | File |
|---|---|---|---|
| 2025 | 2025 | 1099 pages | 11.7 MB |
| 2024 | 2023–2024 | 574 pages | 7.3 MB |
| 2023 | 2023–2024 | 558 pages | 17.4 MB |
| 2022 | 2022 | 538 pages | 6.8 MB |
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