2017–2020

Charge Complete means the high-voltage battery has finished charging from the charging station; this applies to Energi models only.

2013–2016

If it shows Waiting to charge, the vehicle is plugged in, but Value Charge may delay charging for lower utility rates; select Charge Now to start immediately.

2017–2020

Range estimates normally vary as energy use changes with driving style, speed, accessories, weather, traffic type, and road grades.

2013–2016

The low fuel reminder triggers when distance to empty reaches about 50 miles (80 km).

It may appear at different fuel-gauge positions depending on fuel economy conditions.

2017–2020

The system does not detect a key in your vehicle.

2017–2020

Change the key battery as soon as possible when the display shows the key battery is low.

2013–2016

For spark plug replacement, contact an authorized dealer and replace the plugs at the appropriate intervals.

2013–2016

1. Slide the release on the back of the intelligent access key and pivot off the cover to access the mechanical key blade.
2. Insert the blade into the slot under the driver-door handle and press up.
3. While applying upward pressure, move the cap rearward and gently remove the key, then use the blade to open the driver door.

2013–2016

The light normally turns off after the engine cranks; if it stays on, the OBD system detected an emissions control malfunction.

2013–2016

If a fault prevents charging, check the charge plug connection, charge cord, and charging station.

2013–2016

Use only MERCON LV automatic transmission fluid, such as Motorcraft MERCON LV XT-10-QLVC; other fluids may damage the transmission.

2010–2012

The eCVT has no underhood dipstick and is filled for life, but an authorized dealer should check or add fluid if it operates improperly or leaks.

Do not use supplemental transmission fluid additives, treatments, or cleaning agents because they may affect operation and damage internal components.

2010–2012

No; the vehicle has no provision for charging its high-voltage battery from an external power supply.

2010–2012

The high-voltage battery system is designed to last the vehicle's life and requires no maintenance.

2010–2012

If the light remains on after releasing the parking brake, low brake fluid or a brake system malfunction may exist; contact your authorized dealer as soon as possible because driving can reduce braking performance and increase stopping distance.

2010–2012

The cabin air filter is behind the glove box and reduces dust, spores, and pollen in air supplied to the cabin.

2010–2012

No. Keep a filter installed at all times because running without one can allow foreign objects in and damage the system.

2010–2012

Change the oil every six months or 5,000 miles (8,000 km) from the last oil change if the message center resets prematurely or becomes inoperative.